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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2016-11-25

Newbie Satisfaction

"I was extremely impressed with the level of personal assistance I received while shopping for gear. The staff went above and beyond to help me! I highly recommend purchasing gear from here! "


Verified
1/5

2016-10-19

Way Late, Lack of Knowledge

"Could not order the correct floor board pad for 05 HD Ultra. Argued with me, wrong part.
Finally, went in again with bike, made them order what I wanted. Shipped to Ohio! 4 weeks later, they call to teack it!
"


Verified
5/5

2016-09-29

Very friendly and helpful

"Very friendly and helpful "


Verified
5/5

2016-09-18

Always a good experience!

"I shop at Cycle Gear fairly often buying a variety of items for my family's dirtbikes. Whether it's 2-stroke oil, riding gear, or anything in between I have always found the quality high and the staff very friendly and knowledgable regarding the products they carry. "


Verified
5/5

2016-09-12

"you guy's are the greatest, hope to do more business with you soon"


Verified
5/5

2016-09-10

Excellent service!!

"The workers were able to help me out quickly. I got exactly what I was looking for in a matter of minutes as well as recommendations on any future purchases. "


Verified
5/5

2016-09-09

I'll be back

"Nice knowledgeable people, quick service, no complaints. "


Verified
1/5

2016-09-08

Frank ****

"My name is Jim I have attended to order from Frank twice he informed me he would order and call me when to pick up, I called three days later the order hadn't been ordered I dealt with Frank on another order he said he was busy he took my order he said he would call back and didn't "

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Rep reply posted 2016-09-14
A rep from Cycle Gear, Wichita, KS, , has responded:

“Cycle Gear is rolling out a new Special Order Kiosk this week. This will give you access to over 100,000 items that may not be available in your store. These orders will also have automatic updates so you are aware of where your order is and when it will be to you. ”


Verified
3/5

2016-09-08

Irritated

"I ordered this battery lithium battery and didn't arrive on time it ruined my schedule"


Rep reply posted 2016-09-14
A rep from Cycle Gear, Wichita, KS, , has responded:

“Cycle Gear is rolling out a new Special Order Kiosk this week. These orders will have the option to ship to the store or to your home directly, it will also have automatic updates so you are aware of where your order is and when it will arrive. ”


Verified
5/5

2016-09-07

Awesome

"We have always had great service! Very informative and friendly yet never pushy sales. We love it!"


Verified
5/5

2016-09-07

Awesome experience

"Staff is extremely helpful and friendly. "


Verified
5/5

2016-09-07

Awesome customer service

"First time going to the store the gentleman was very helpful and my needs and gave me many suggestions he definitely impress me do too I was not the only customer in the store above and beyond what he had to do"


Verified
5/5

2016-09-07

Always Helpful!

"Team at Wichita Cycle Gear are very, very eager to help. I purchased an Arai helmet, and they allowed me to try it for a bit to see if it fit. It didnt! Switched it out for correct size, never a problem with the team!"


Verified
5/5

2016-09-07

Above the rest

"They went above the rest to make sure all was done right"